We are Trint Limited, a company registered with Companies House in England and Wales under number 09225083 whose registered office is at 10 Swan Yard, London, N1 1SD, (“Trint”/“we”/“us”/”our”). Trint provides the website www.trint.com (the “Website”) which makes available software for transcribing, searching, verifying, editing and exporting the content of audio and video files (the “Services”).
This Statement explains:
By using the Website and the Services, you consent to us processing and storing your personal data in accordance with this Statement.
In running and maintaining our Website and providing the Services we may collect and process the following data about you:
Trint will only share the above information with third parties in the manner that is described in this Statement. Trint will not sell any of the above information to third parties.
In addition to your personal data, we may also process personal data of third parties which you send to us for processing as part of the audio and/or video files that you send to us. We process such data in accordance with this Statement and the Terms but we do not have access to the content of those files.
We use the information that we collect from you to provide our Services, as part of the Services which we provide to you and to manage our relationship with you. In addition to this, we may use the information for one or more of the following purposes:
In operating our Services it may become necessary for data that we collect from you, data you upload to the Website or provide to us via the Trint API to be transferred to locations outside of the European Economic Area for processing and storing. By providing your data to us, you agree to this transfer, storing and processing.
We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Suppliers and service providers are required by contract to keep confidential and secure the information received on behalf of Trint and may not use it for any purpose other than to carry out the services they are performing for Trint.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Your content will remain on the servers used by us during your time as an active user of our Services and for at least six months after your last activity unless you delete such content or request that we delete it.
We will not disclose your personal information to any other party other than in accordance with this Statement and in the circumstances detailed below:
We use third parties as part of our processing. Any personal data contained within audio/video files sent to us by you will, therefore, be sent to such third parties and returned to us.
Trint takes seriously the trust you place in us. To prevent unauthorised access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Trint utilises reasonable and appropriate physical, technical, and administrative procedures to safeguard the information you send us. Trint retains data only as required or permitted by local law and while it has a legitimate business purpose.
Where we have given you (or where you have chosen) a password that enables you to access the Services, you are responsible for keeping this password confidential. Please do not share a password with anyone.
Cookies are small pieces of data that are stored on your computer, mobile phone or other device. Pixels are small blocks of code on web pages that do things like allow another server to measure viewing of a Web page and often are used in connection with cookies. HTML5 Local Storage is a small database located inside your browser which web pages can use to store data to speed up their processing. We may use all three technologies from time to time, to help improve your user experience.
We have outlined below the individual cookies we use and why we use them:
|Cookie name||Expiry period||Purpose||More information|
|ga||2 years||Used by Google Analytics to distinguish users.||Googe Analytics Cookie Usage|
|_gat||10 minutes||Used by Google Analytics to throttle request rate.||Googe Analytics Cookie Usage|
|amua8kc215q2gmkpvjkltr2hhh-agile-crm-guid||4 years 8 months||Used by AgileCRM (a Customer Relationship Management provider) to track, measure and improve user experience.||Agile CRM|
|amua8kc215q2gmkpvjkltr2hhh-agile-email||4 years 8 months||As above.||Agile CRM|
|j0vs9d3d7560d5md234v7ft1lu-agile-crm-guid||Session cookie||As above.||Agile CRM|
|j0vs9d3d7560d5md234v7ft1lu-agile-crm-session_id||Session cookie||As above||Agile CRM|
|j0vs9d3d7560d5md234v7ft1lu-agile-crm-session_start_time||1 year||As above.||Agile CRM|
|mp_90c79fbe92b3e075ff5657432a37d2be_mixpanel||1 day||Used by Mixpanel (an analytics provider) to track, measure and improve user experience.||Mixpanel|
Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:
Any changes we may make to this Statement in the future will be posted on this page. Where it makes sense because the changes are material, we will notify you of the changes by e-mail or in another appropriate manner such as when you next visit the Website.
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Contact us about any matter relating to this Statement, we'll be happy to help!