We know you need to trust us
We handle sensitive and confidential audio and video files every day, which is why we have built best-in-class security that keeps your data safe.
Read our Security Guide
Trusted by
YOU’RE IN SAFE HANDS
We are ISO 27001 certified, while all data within Trint is encrypted in transit and at rest. Unlike other AI transcription solutions, we never listen to your recordings to train our algorithms. In short, no one sees your data but you.
STAY IN CONTROL
You can store your data either in the EU or US, and stay compliant with clear data retention and destruction policies. Further, granular user permissions mean you’re always in control of information flows.
MINIMIZE DISRUPTION
We have a detailed continuity and recovery plan. With serverless technology and infrastructure as code, as well as database back ups and penetration testing, you’ll be up and running again in no time in the event of an unforeseen incident.
Data transfer and storage
Trint uses HTTPS (using TLS 1.2) for secure data upload, export and transfer. Data is encrypted at-rest using AES 256. Physically, Trint uses data centers owned and operated by Amazon Web Services (AWS) in both the EU and US.
Leading by example
Effective security begins with our team. Trint employees never look at user data without your permission and Multi-factor authentication (MFA) is enforced for all employees.
Billing & payments
Transactions are processed through a PCI-DSS-certified third-party payment processor, Stripe, which uses high-level encryption to protect all payment details entered. No Trint employee is able to view billing information for any user.
Data retention & destruction
Trint is fully GDPR compliant. By default, we store any data or media uploaded to Trint for the lifetime of the subscription. However, secure deletion can be arranged at contract termination or once per month upon request.
